Growing your business for future success is heavily reliant on your client's service experience, and your supplier's continuity of supply for your own polished reputation. It's therefore important to take stock and understand your current position, to protect your business against failure in these areas.
Protected Service Management
Key Client Audit
A key client audit will protect and grow your business successfully by:
- Better understanding your client's business.
- Identifying any unknown client issues.
- Highlighting hidden sales opportunities.
- Gaining further insight into your client's operations, allowing you to work smarter.
- Prompting Innovation through valuable client experience and feedback of your product or service.
- Appreciating where you can do better.
Key Supplier Audit
A key supplier audit will protect and grow your business successfully by:
- Ensuring your key deliverables are being met.
- Actively benchmarking service.
- Identifying and mitigating supply chain service risk.
- Employing service diversity to provide continuity should the worst happen.
- Carrying out due diligence against key service areas.