At 4orty2, our job is to work for you in protecting your business interests. We resolve the specific service issues that are currently impacting your business:

  • We manage any delicate service situations with a client on your behalf.
  • We deploy a regret, reason, remedy and reassurance strategy that ensures a positive outcome.
  • We conduct any potentially prickly discussions with your suppliers to improve service performance.
  • We identify potential areas of service failures, or relationship breakdowns and create a service plan that facilitates continuous improvement.
  • We craft strong service relationships that are mutually beneficial to all partners and are built to last.
  • We calm your fears and relieve your worries.
  • We make your business stand out from its competitors.
  • We make your company less vulnerable to threats.
  • We free up your time so you can concentrate on growing your business.
  • We do whatever it takes.

Benefits to You

  • Increased client retention
  • Stronger supplier relationships
  • Productive working partnerships
  • Long term positioning
  • Measurable results
  • Increased visibility from your client or supply chain
  • Targeted service message
  • Improved operational performance
  • Shared opportunities
  • Client recommendations
  • A robust policy to identify and manage threats

We add value to your business through:

  • Negotiating improved supplier performance
  • Forging closer client relationships, identifying other selling opportunities and increasing the number of strategic contacts
  • Preparing your business for the unexpected
  • Stronger supplier relationships