At 4orty2, our job is to work for you in protecting your business interests. We resolve the specific service issues that are currently impacting your business:
- We manage any delicate service situations with a client on your behalf.
- We deploy a regret, reason, remedy and reassurance strategy that ensures a positive outcome.
- We conduct any potentially prickly discussions with your suppliers to improve service performance.
- We identify potential areas of service failures, or relationship breakdowns and create a service plan that facilitates continuous improvement.
- We craft strong service relationships that are mutually beneficial to all partners and are built to last.
- We calm your fears and relieve your worries.
- We make your business stand out from its competitors.
- We make your company less vulnerable to threats.
- We free up your time so you can concentrate on growing your business.
- We do whatever it takes.
Benefits to You
- Increased client retention Stronger supplier relationships
- Productive working partnerships
- Long term positioning
- Measurable results
- Increased visibility from your client or supply chain
- Targeted service message
- Improved operational performance
- Shared opportunities
- Client recommendations
- A robust policy to identify and manage threats
We add value to your business through:
- Negotiating improved supplier performance
- Forging closer client relationships, identifying other selling opportunities and increasing the number of strategic contacts
- Preparing your business for the unexpected
- Stronger supplier relationships